Returns and Exchanges

Our goal is to have an informed and satisfied customer. Because we discount most of our items - we cannot incur a lot of returns and restocking fees. Federal law prohibits the return of articles worn against the body for health and sanitary reasons. Be sure to provide us with your correct measurements so we can size you properly.

The following items are not returnable:

  • All lingerie (panties, bras, slips, waist cinchers, gaffs, stockings, pantyhose, girdles.
  • Wigs and cosmetics for sanitary reasons
  • Any custom made item (corsets, maid uniforms, etc.)
  • Shoes, gloves, Books, Magazines, Videos
  • Any merchandise stained, worn, torn or abused in any way is not returnable

More Information about Returns

  • There is a 20% restocking charge on all returns. You must send this in with the return. SHOULD YOU BE EXCHANGING, A NOMINAL $5.00 RETURN FEE IS NECESSARY.
  • Breastforms are exchangeable.  There is not cash refund on breastforms, only store credit. For a breastform size or shape exchange, a nominal $15.00 fee should be included with the exchange to cover reshipping and reprocessing fees
  • No cash refunds. Only merchandise credit is given, which must be used within 120 days. Shipping and handling fees are not refundable. $20.00 charge for returned checks.
  • Returns MUST be sent certified mail or delivery confirmation to our PO Box address listed above to insure that they are not lost. You must return merchandise within 10 days of your receipt of merchandise from us. We maintain tracking records for all packages.